Comments on: Top Sales Management Advice: It’s Hard To Listen With Your Mouth Open

By: ralphburns

ralphburns — Sun, 28 Aug 2011 20:10:52 +0000

Agreed Bill. It’s hard not to give the answer to the issue when you know it. Getting them to figure the issue out on their own teaches them to do it on their own as well as unburdens you the next time. Hopefully they can figure out the solution before you even have to get involved. Thanks for the comment!

By: Bill Murray

Bill Murray — Sun, 28 Aug 2011 19:54:34 +0000

To be a great listener, you need to check your ego at the door, stop spouting out answers (even if you know the answer), and become a stellar question-asker.

By: Michael

Michael — Thu, 07 Apr 2011 22:49:48 +0000

This is hard for many people. When you become a sales manager it is easy to associate your success with the promotion and then feel entitled to hold this over less sr employees.

I hope a lot of managers find the time to read this article.

-Michael
http://www.oneclickcommissions.com/tsmb.html

By: Joe

Joe — Mon, 20 Sep 2010 13:32:45 +0000

No problem Ralph – glad I found the site and look forward to catching up on the posts!

By: ralphburns

ralphburns — Fri, 17 Sep 2010 22:33:16 +0000

You got that right Joe, thats why we got 2 ears and 1 mouth! Thanks for the comment.

By: Joe

Joe — Fri, 17 Sep 2010 21:30:39 +0000

There’s a reason why 75% of all communication is listening.

You make some great points. Thanks for the post!

–
Joe
University of San Francisco – 100% online
Sales Manager Training

By: Bruce Seidel

Bruce Seidel — Fri, 05 Feb 2010 18:14:48 +0000

From the sales trench, here is a great rule of thumb for Sales Managers.

“Most of were given 2 (two) ears and 1 (one) mouth.

Listen twice as much as you speak.”