Top Sales Manager Blog

The sales manager is considered the sales rep’s direct line of communication among himself and his own performance. If this lines are cut, if the sales manager is almost incompetent or won’t perform his job the right way, then the organization has a trouble. Among the most important factors that could affect a sales rep’s [...]

Filed under: Leading, Motivation by ralphburns
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Although the mutual fund industry repeatedly tells you that “past success is no indication of future success” when investing in mutual funds, I far prefer to put my retirement savings in 5 star funds instead of 1 star ones, don’t you? Likewise when screening a new sales hire, the presence of recurring, frequent past accolades [...]

Filed under: Hiring by ralphburns
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As effective as Masterful Praisings are in reinforcing good behavior, reprimands are as effective at curtailing bad behavior. We call em, you guessed it…”Masterful Reprimands”. Although they are basically concept, just on opposite ends of the spectrum, there are big differences in the approach. For your “veteran” salespeople, this tactic is particularly effective in changing [...]

Filed under: Leading by ralphburns
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The sales manager is the sales rep’s direct line of communication between himself and his performance. If this line is cut, if the sales manager is somewhat incompetent or won’t do his job properly, then the company has a problem. One of the most important factors that could influence a sales rep’s growth in his [...]

Filed under: Coaching, Leading, Motivation, Underperformers by ralphburns
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Sales managers are hired to solve problems. They’re also hired to lead, but they end up spending an enormous time solving problems within the sales team. Say a sales person is showing consistently poor performance? Take it to the sales manager. Quarterly sales stink? Let the sales manager handle it. Hiring a new sales person? [...]

Filed under: Coaching, Leading, Motivation by ralphburns
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