In the early 1980s, Kenneth Blanchard, Ph.D. and Spencer Johnson, M.D. sat down to write a book on management called The One Minute Manager. It immediately became a huge hit and a near immediate bestseller. But both of its authors had probably no idea that several decades later their work is still considered one of [...]
Filed under: Leading, Motivation by ralphburns
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There’s a common misconception that sales managers must be good talkers. Its true that any leadership position requires superb communication skills in which you can clearly articulate your thoughts through the words you use and the way you communicate.
But if you are always talking and never listening, then youre going to have a real hard [...]
Filed under: Coaching, Leading by ralphburns
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Jets coach Rex Ryan stood before the glaring lights of the national the media last week and admitted he was wearing a real dirty sweatshirt. Grease stains notwithstanding, the residue of a good greasy meal. But when your team is on a roll…you dont want to break any superstitions by actually washing your clothes.
Just about [...]
Filed under: Leading by ralphburns
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Do your best sales reps feel disrespected when their sales managers assume they always have ALL the answers?
They hate it!
In fact, they feel that it’s a sign of disrespect, as well as a complete lack of belief (yours) in their inherent abilities (which they feel are enormous).
There is a “real life” trick that you can [...]
Filed under: Leading by ralphburns
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Are you familiar with the term “Seagull Sales Manager?” Do you know what that word implies?
If you work in sales, you’ve probably heard someone use the word in conversation a couple of times. Maybe you’ve even worked for one in the past. In any case, the term “seagull” in sales doesn’t imply anything good.
A “Seagull [...]
Filed under: Leading by ralphburns
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