Some years ago, back in the 80s, American business writer Tom Peters coined the term “management by walking around“. The concept was a huge hit, and Tom Peters became an instant household name in the corporate world. He was called a “leadership genius” and acclaimed as “one of the top management gurus to come along [...]
Filed under: Leading, The Trust Account by ralphburns
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What is among the highest kind comments you can actually pay to someone you know? There are a lot of nice things you can say… “He’s a real decent person” “She is very sweet” “He’s very humorous” The list goes on and on. However when you speak of those who are closest to you, maybe [...]
Filed under: Coaching, Leading by ralphburns
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The sales manager is considered the sales rep’s direct line of communication among himself and his own performance. If this lines are cut, if the sales manager is almost incompetent or won’t perform his job the right way, then the organization has a trouble. Among the most important factors that could affect a sales rep’s [...]
Filed under: Leading, Motivation by ralphburns
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Everyone is hoping to obtain excellence in the things that they’re doing. I’m working to achieve excellence…you’re looking for a way achieve excellence. All of your sales people are attempting to achieve excellence in their own means. The truth is that your definition of excellence doesn’t necessarily represent Bob’s ideas, or maybe Jenny’s objectives for [...]
Filed under: Coaching, Leading by ralphburns
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The top brass of your company loves to tell things just like, “we are 1 big happy family in this company”. However you probably understand this much: your own sales team looks up to you as a big brother or perhaps a big sister. All of a sudden you’re the model employee. Youl set the [...]
Filed under: Coaching, Leading, Setting Expectations, Underperformers by ralphburns
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